upgrading kaspersky security center 10.4.343 to kaspersky security center 11 auto patch A

[ohk]

dear all, upgrading ksc 10.4.343 to ksc 11 autopatch A following errors occurred even cant uninstall ksc from control panel add remove programs. please see attached screenshots.

[Dmitry Parshutin]

dear all, upgrading ksc 10.4.343 to ksc 11 autopatch A following errors occurred even cant uninstall ksc from control panel add remove programs. please see attached screenshots.

Hello! Please attach a full GSI report from this server. Thank you!

[ohk]

hi can i attach gsi report here

[Dmitry Parshutin]

hi can i attach gsi report here

Hello! You can upload it on any file sharing resource. Thank you!

[ohk]

Hi Please tell exact name of the file sharing resource

[Guest #37]

Hi, Example: http://mega.co.nz/, https://www.upload.ee , http://rghost.net/ , http://www.putlocker.com , etc... Regards

[ohk]

Hi please download gsi report from given link https://we.tl/t-rqWwnmsG90 sorry download from this link https://wetransfer.com/downloads/5f46dd2e0089144fb9ed76208b1324cc20190520132902/db3f4d7522557e111c2c541df6f18e8020190520132902/c0b28f

[Dmitry Parshutin]

Hello! Please try to uninstall Kaspersky Anti-Virus 8.0 Administration Plug-in using this article and run the procedure again. Thank you!

[ohk]

Hello i took a snapshot and removed ksc with ksc removal tool and it removed successfully but when i tried to install ksc 11 it gave me the same error so revert the snapshot. i will try to uninstall kaspersky antivirus 8.0 administration plugin and let you know. Thank you.

[ohk]

Issue resolved Thank you