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Update Kes 12.3 to Kes 12.4 failed KSN participation need to be agree manualy on workstation


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cédric denis
Posted

After updating 200 pc Windows from Kes12.3 >Kes 12.4 with KSC 13.2 , half of the computer have kes disabled.

The only thing i can is to manually quit KES on computer, restart KES and agree to KSN participation. ok after.

Is there a way to enable KSN participation remotely from KSC ?

Thanks

Posted

Hello
Try this
https://support.kaspersky.com/9302
"If you installed an administration plug-in for a new application version and opened a policy created in a previous plug-in version, a window asking to confirm the use of Kaspersky Security Network will appear. Confirm your consent for the new application version."


KSC 13.x EOL 1 april 2024:

image.thumb.png.b0f9cbbf83ddb9503e13650f40a042b7.png

Instructions in the article:
https://support.kaspersky.com/13920

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