Unable to pay for your services

[Aivi]

Hey. My subscription ran out recently. I've been trying to renew the payment, but it seems like my card gets refused. Is this because of payment system sanctions? Please let me know how I can keep subscribing to your excellent services.

 

Best wishes from Norway.

Edited August 29, 2022 by Aivi

[Flood and Flood's wife]

3 hours ago, Aivi said:

My subscription ran out recently. I've been trying to renew the payment, but it seems like my card gets refused. Is this because of payment system sanctions? Please let me know how I can keep subscribing to your excellent services.

Hello @Aivi, 
Welcome!

• The Kaspersky Support team will be able to assist - please submit a request, on the support page select either Chat or Email, then fill in Order & payment issues, Other template, include any screen-prints & a detailed history please. 
• Please share the outcome with the Community, when it's available? 

Thank you?

Flood? +?

Resource:

Payment issues when buying a license or subscription for Kaspersky applications

Edited August 30, 2022 by Flood and Flood's wife

[TREVOR ADAMS]

I GOT NEW CREDIT CARD FOR RENEW BUT WIL NOT ACCEPT PAYMENT

[Berny]

@TREVOR ADAMS Welcome.

Please contact Kaspersky Technical Support 

https://support.kaspersky.com/b2c/ 
→ EMail → Contact Support 
→ Request type : Order and payment issues