Unable to login to my Kaspersky

[Jed]

Just tried logging on to my mykaspersky account tonight and I'm having trouble logging in. I've figured there was a problem with my password so I tried resetting it but I just kept getting 'could not reset password please try again later' hundreds of times now and I'm concerned I've been locked out my account. Is this an isolated incident or are other people on here having similar troubles?

[topraksu0990]

Bu gece mykaspersky hesabıma giriş yapmayı denedim ve giriş yapmakta sorun yaşıyorum.

[Jed]

I'm really sorry to hear that. Are you having similar issues trying to reset the password also? 

[Gersoid]

Yup seeing same thing, can't log in. Doesn't inspire confidence.

[Flood and Flood's wife]

1 hour ago, Jed said:

Just tried logging on to my mykaspersky account tonight and I'm having trouble logging in.

1 hour ago, topraksu0990 said:

I tried to log in to my mykaspersky account tonight and I'm having trouble logging in.

48 minutes ago, Gersoid said:

Yup seeing same thing, can't log in. Doesn't inspire confidence

Hello @Jed, @topraksu0990, @Gersoid

Welcome!

It appears as tho there's a scheduled maintenance outage: 

👉IF (your) confidence has been shattered @Gersoid, contact Kaspersky Customer Service: https://support.kaspersky.com/b2c#contacts. - log a Feedback, I have a complaint request.

Thank you🙏
Flood🐳+🐋

Edited October 22, 2023 by Flood and Flood's wife
grammar😌

[Flood and Flood's wife]

Hello @Jed, @topraksu0990 & @Gersoid, 

We're able to log into the portal:

Thank you🙏
Flood🐳+🐋

[Jed]

Just went on my account. Everything's working again. Thanks for the help 

[Flood and Flood's wife]

11 minutes ago, Jed said:

Just went on my account. Everything's working again. Thanks for the help 

Excellent @Jed, you're most welcome!

Thank you for taking the time to update the Community🙏 

Flood🐳+🐋