Jump to content

Unable to install, Registry detect, err: Open reg key failed: error 2


Recommended Posts

Posted
Installation always fail with this in the log: 4820:13b0 09:27:51.017 *** [suspended_detect] Registry detect, err: Open reg key failed: error 2, key: software\microsoft\windows\currentversion\, access mask: 131097, hive: 80000002 (file: reg_helpers.cpp, line: 49) *** 4820:13b0 09:27:51.017 *** [suspended_detect] Registry detect, err: Open reg key failed: error 2, key: software\microsoft\windows\currentversion\installer\inprogress, access mask: 131353, hive: 80000002 (file: reg_helpers.cpp, line: 49) *** From event viewer: Faulting application name: MsiExec.exe, version: 5.0.18362.1, time stamp: 0x81c628b3 Faulting module name: msi_common.dll, version: 1.2.0.0, time stamp: 0x5c92f094 Exception code: 0xc0000005 Fault offset: 0x0001f130 Faulting process id: 0x255c Faulting application start time: 0x01d5625b1a428a72 Faulting application path: C:\Windows\syswow64\MsiExec.exe Faulting module path: C:\Users\ghisl\AppData\Local\Temp\{B1863D31-840F-4ADA-9AC1-A8D33E684CDD}\msi_common.dll Report Id: f189f8a6-abef-4df1-a7c1-8c395826c4d7 Faulting package full name: Faulting package-relative application ID: --- The ScRegSetValueExW call failed for Start with the following error: Access is denied. Reboot, checking with Kaspersky virus removal tool, MSI tool from MS, nothing working work. Note, my computer has no issue at all with other application (installing or running)
Posted
Yes, kaspersky wasnt listed and no error massage was given by the tool. Also my system is Windows 10 pro x64 (1903) 18362.329
  • 7 months later...
Wesly.Zhang
Posted

Hello,

Was your problem solved? Please let me know the latest information about this problem. Thanks.

Regards.

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now


×
×
  • Create New...