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Unable to delete Trojan with KIS


Go to solution Solved by Berny,

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Posted (edited)

For days now I have been getting the following message and KIS is unable to delete this trojan. Win10 does not allow me to uninstall MS Edge.

What should I do? Thx.

 

Today, 15/06/2023 10:44:01;Malicious object detected;Microsoft Edge;msedge.exe;C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe;C:\Program Files (x86)\Microsoft\Edge\Application;27368;TEST\home;Active user;Detected;Detected;HEUR:Trojan.Script.Generic;Trojan;High;Heuristic Analysis;https://storage.googleapis.com/g1analytics/cloud_new_gmiltie-obf.js;cloud_new_gmiltie-obf.js;https://storage.googleapis.com/g1analytics;File;Expert analysis

Edited by aq777
  • Solution
Posted

@aq777

Please try this :

  1. Reset Microsoft Edge to Default Settings
  2. Clear Cache and Cookies in Microsoft Edge
  3. Reboot
Posted
1 hour ago, Berny said:

@aq777

Please try this :

  1. Reset Microsoft Edge to Default Settings
  2. Clear Cache and Cookies in Microsoft Edge
  3. Reboot

Last week I have already cleared Cache & Cookies but it did not help.

I have now executed steps 1-3 as you suggested. Let's see what happens in the following days. Thx.

  • Like 1
Posted

It was the reset of MS Edge that solved this issue. Clearing cookies and cache alone did not help.

  • Like 1

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