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aq777

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  1. Update: site owners apparently cleaned the above path from the bad PDF files because KIS no longer reports an infection when I visit that page.
  2. Thank you all for your help! I will contact the site's owner and convey the findings. 👍
  3. Me too... Maybe this "submit to reanalysis" error should be reported as well...
  4. Thx Harlan, I analyzed and wanted to send it to reanalysis however I am unable to do so:
  5. When I visit this completely legit website, my up-to-date KIS 21.3.10.391 reports that it is infected when in reality it is not: https:// therootbrands . com/de/product/rs/ Any suggestions? Thanks.
  6. It was the reset of MS Edge that solved this issue. Clearing cookies and cache alone did not help.
  7. Last week I have already cleared Cache & Cookies but it did not help. I have now executed steps 1-3 as you suggested. Let's see what happens in the following days. Thx.
  8. For days now I have been getting the following message and KIS is unable to delete this trojan. Win10 does not allow me to uninstall MS Edge. What should I do? Thx. Today, 15/06/2023 10:44:01;Malicious object detected;Microsoft Edge;msedge.exe;C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe;C:\Program Files (x86)\Microsoft\Edge\Application;27368;TEST\home;Active user;Detected;Detected;HEUR:Trojan.Script.Generic;Trojan;High;Heuristic Analysis;https://storage.googleapis.com/g1analytics/cloud_new_gmiltie-obf.js;cloud_new_gmiltie-obf.js;https://storage.googleapis.com/g1analytics;File;Expert analysis
  9. Sorry, I don't think it should be my responsibility to file a bug report. I have already spent too much time to analyze and solve this problem. Every information is included in my post.
  10. Hi guys, thanks for all the suggestions I have uninstalled and reinstalled iCloud. Before uninstalling it I had to log out from the iCloud client. Unfortunately this step deletes all my locally stored files, so after the reinstallation I have to resync everything. This will take a day for I have large amount of data. While KIS is my favorite anti-virus software I am disappointed this bug slipped through Kaspersky's quality management.
  11. iCloud was working for years on my PC. I don't know about patch f, but this error started recently(a week ago?). No error is shown under KIS reports. I just don't understand how my iCloud installation relates to KIS. Why the iCloud installer requires msi packages from KIS? Can I solved this problem without reinstalling the KIS client?
  12. Hi! Thx for your prompt reply. The reason I want to repair the client is an error when I copy the path of a file on my PC I get an error from my iCloud client that it lost connection with my iCloud directories. Searching for *iCloud64.msi does not return any results.
  13. The screenshot is in German but I hope support can help. I wanted to repair my iCloud client but during the repair Windows ask for some criptic msi package from the Kaspersky directory. Thanks.
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