Unable to Activate

[102517s]

Hi,

I'm unable to receive an email from Kaspersky that contains a serial key for the Anti-Ransomware free edition. I reinstalled a fresh copy of Windows 11, and I am able to access the following website : https:// app-sj06.marketo . com/. I've tried connecting to my home and work internet, using different email addresses, and trying at different times over the last month.

The below image is how far I get with the registration process every time, I just tired again five minutes before filling out this forum.

 

[lightof7ustice]

I wonder what functionalities are disabled if not activated? Since Kaspersky probably knows this issue and would change the registration in the future, maybe it's totally fine (IMO) to keep it inactivated until the registration form is moved to Kaspersky website.

 

[Vasily Burov]

Hi, @102517s!

Did you check the "*****@*****.tld" email address? It is real email address? Did you check the junk email folder?

Thanks.