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Two MyKaspersky logins, used Licence Key for Password Manager with wrong Account

  • Author

Hello everybody

Absolute noob here and haven’t read anythin similar in this community.

 

So I have 2 MyKaspersky Accounts - one business, one private. I have purchased a PW-Manager Licence for my Private usage. Accidentaly, I have activated the Licence Key in MyKaspersky business account.

I can’t just change the e-mail address, I guess, since that would change the Address on myKaspersky Business Account? Is there a way to transfer the License from my business account to my private accoung?

 

Thank you in advance for helping!

All the best,

Luca

Solved by Berny

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  • Solution

@LuTrip Welcome. It looks like you will need the assistance from Kaspersky Technical Support …

  • Author

@LuTrip Welcome. It looks like you will need the assistance from Kaspersky Technical Support …

Hi Berny

 

Thank you for your answer! I was thinking so too. Will check it out.

 

have a nice day!

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