I recently purchased KIS and at the time of purchase had no choice but to have auto renewal (no other options that I could see were available), it did however say that I could cancel the auto renewal simply by logging in to a settings page.
I’ve tried logging into the page that was linked from the Kaspersky site and invoice , however it asks for the order number and password which it says should have been sent with my conformation e-mail.
I do have an order number, but there was no password in all of my e-mails, is there someone who can tell me how to cancel auto renewal without going round in circles as I have been doing on the help site ?
Hi there
I recently purchased KIS and at the time of purchase had no choice but to have auto renewal (no other options that I could see were available), it did however say that I could cancel the auto renewal simply by logging in to a settings page.
I’ve tried logging into the page that was linked from the Kaspersky site and invoice , however it asks for the order number and password which it says should have been sent with my conformation e-mail.
I do have an order number, but there was no password in all of my e-mails, is there someone who can tell me how to cancel auto renewal without going round in circles as I have been doing on the help site ?
Many thanks :)