I have a PC that has 2 users, 0ne admin user and one standard user.

99% of the time I log in as the standard user and KPM starts normally.

1% I log in as Admin User and KPM asks me to input the activation code or it will only work in free mode. See attachment for screen shot.

 

If I go and find the information it is asking for (which ironically is stored by KPM) it all works, until I go back to logging in as a Standard User when I have to go through the rigmarole again.

 

Is this Normal, it seems very restrictive having to buy copies of KPM for every user on a single computer. 

 

The computer is running windows 10 (because it isn't capable of supporting Win11) and as far as I know the latest version of KPM, although I have had this issue for a couple of years just never got around to trying to fins a solution on here.

 

I have been in contact directly with support but they just don't seem to think this is a problem, which is why I am wondering if it is normal.

@alanarmstrong

This is weird 'Run as Admin' is an elevation of privileges isolation in virtualization 🤔

3 hours ago, alanarmstrong said:

I have a PC that has 2 users, 0ne admin user and one standard user.
99% of the time I log in as the standard user and KPM starts normally.
1% I log in as Admin User and KPM asks me to input the activation code or it will only work in free mode. See attachment for screen shot.
If I go and find the information it is asking for (which ironically is stored by KPM) it all works, until I go back to logging in as a Standard User when I have to go through the rigmarole again.
The computer is running windows 10 (because it isn't capable of supporting Win11) and as far as I know the latest version of KPM, although I have had this issue for a couple of years just never got around to trying to fins a solution on here.
I have been in contact directly with support but they just don't seem to think this is a problem, which is why I am wondering if it is normal.

1. Is this Normal, it seems very restrictive having to buy copies of KPM for every user on a single computer. 

Hello @alanarmstrong, 

1. Also, how many *users* does the Kaspersky Password Manager (KPM) subscription you have, cover?
2. Is it a stand-alone KPM subscription OR is the KPM *bundled* with Kaspersky Plus & OR Kaspersky Premium? 
3. IF KPM is bundled - how many *devices* does the Kaspersky Plus & OR Kaspersky Premium subscription cover? 
4. IF the Kaspersky Plus & OR Kaspersky Premium is for more than 1 user - but - you are using KPM on the same PC - two user accounts, one standard & one admin & both of those accounts have *different email-addresses*, to switch KPM accounts - you will still need to log out of KPM to switch between the two & the same in reverse, when switching back to the standard account. 
5. Also, read this: How to allow or forbid use of Kaspersky Password Manager.

Thank you🙏
Flood🐳+🐋

Edited June 28Jun 28 by Flood and Flood's wife
added 4.

@alanarmstrong

5 hours ago, alanarmstrong said:

0ne admin user and one standard user.

Is Kaspersky Technical Support stating that your 'administrator account login' is considered as a second machine which should mean that you are exceeding your available subscriptions ?