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Trusted devices -> empty page


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Posted

Hello, 

KES for Windows Policy->Application Settings->Security Controls->Device Control->Settings->Trusted Devices-> empty page

No change after update - KSC for linux from 15.4 to 16 and KES for win from 12.10 to 12.11

Only one policy have this issue, browser console shows an error: Uncaught (in promise) Type Error: can`t access property "login", e[0] is undefined. 

Thank you, Best Regards!

  

Posted

Please share screenshots of the errors along with explanation 

Posted (edited)
9 hours ago, Tahmeed702 said:

Please share screenshots of the errors along with explanation 

sure

Uncaught (in promise) TypeError: can't access property "login", e[0] is undefined
    render https://192.168.120.110:8080/plugins/spp/client.js?version=3.0.1.2004:7671
    render https://192.168.120.110:8080/plugins/spp/client.js?version=3.0.1.2004:6512
    K https://192.168.120.110:8080/plugins/spp/client.js?version=3.0.1.2004:7728
    useMemo https://192.168.120.110:8080/js/2a6f117ae352a13eb394.16_0_316_0.ksc-wc-chunk.js:5056
    useMemo https://192.168.120.110:8080/js/2a6f117ae352a13eb394.16_0_316_0.ksc-wc-chunk.js:5056
    F https://192.168.120.110:8080/plugins/spp/client.js?version=3.0.1.2004:7728
    aa https://192.168.120.110:8080/js/2a6f117ae352a13eb394.16_0_316_0.ksc-wc-chunk.js:5056
    Pa https://192.168.120.110:8080/js/2a6f117ae352a13eb394.16_0_316_0.ksc-wc-chunk.js:5056
    Qi https://192.168.120.110:8080/js/2a6f117ae352a13eb394.16_0_316_0.ksc-wc-chunk.js:5056
    Ld https://192.168.120.110:8080/js/2a6f117ae352a13eb394.16_0_316_0.ksc-wc-chunk.js:5056
    Fd https://192.168.120.110:8080/js/2a6f117ae352a13eb394.16_0_316_0.ksc-wc-chunk.js:5056
    _d https://192.168.120.110:8080/js/2a6f117ae352a13eb394.16_0_316_0.ksc-wc-chunk.js:5056
    vd https://192.168.120.110:8080/js/2a6f117ae352a13eb394.16_0_316_0.ksc-wc-chunk.js:5056
    Xn https://192.168.120.110:8080/js/2a6f117ae352a13eb394.16_0_316_0.ksc-wc-chunk.js:5056
    unstable_runWithPriority https://192.168.120.110:8080/js/2a6f117ae352a13eb394.16_0_316_0.ksc-wc-chunk.js:5056
    Qn https://192.168.120.110:8080/js/2a6f117ae352a13eb394.16_0_316_0.ksc-wc-chunk.js:5056
    Xn https://192.168.120.110:8080/js/2a6f117ae352a13eb394.16_0_316_0.ksc-wc-chunk.js:5056
    qn https://192.168.120.110:8080/js/2a6f117ae352a13eb394.16_0_316_0.ksc-wc-chunk.js:5056
    fd https://192.168.120.110:8080/js/2a6f117ae352a13eb394.16_0_316_0.ksc-wc-chunk.js:5056
    Ha https://192.168.120.110:8080/js/2a6f117ae352a13eb394.16_0_316_0.ksc-wc-chunk.js:5056
    c https://192.168.120.110:8080/plugins/spp/client.js?version=3.0.1.2004:684
    openTrustedDevices https://192.168.120.110:8080/plugins/spp/client.js?version=3.0.1.2004:20
    O https://192.168.120.110:8080/plugins/spp/client.js?version=3.0.1.2004:475
    Ne https://192.168.120.110:8080/js/2a6f117ae352a13eb394.16_0_316_0.ksc-wc-chunk.js:5056
    qe https://192.168.120.110:8080/js/2a6f117ae352a13eb394.16_0_316_0.ksc-wc-chunk.js:5056
    Mo https://192.168.120.110:8080/js/2a6f117ae352a13eb394.16_0_316_0.ksc-wc-chunk.js:5056
    Mo https://192.168.120.110:8080/js/2a6f117ae352a13eb394.16_0_316_0.ksc-wc-chunk.js:5056
    Lo https://192.168.120.110:8080/js/2a6f117ae352a13eb394.16_0_316_0.ksc-wc-chunk.js:5056
    Ro https://192.168.120.110:8080/js/2a6f117ae352a13eb394.16_0_316_0.ksc-wc-chunk.js:5056
    Te https://192.168.120.110:8080/js/2a6f117ae352a13eb394.16_0_316_0.ksc-wc-chunk.js:5056
    Ro https://192.168.120.110:8080/js/2a6f117ae352a13eb394.16_0_316_0.ksc-wc-chunk.js:5056
    Ro https://192.168.120.110:8080/js/2a6f117ae352a13eb394.16_0_316_0.ksc-wc-chunk.js:5056
    Kt https://192.168.120.110:8080/js/2a6f117ae352a13eb394.16_0_316_0.ksc-wc-chunk.js:5056
    Gt https://192.168.120.110:8080/js/2a6f117ae352a13eb394.16_0_316_0.ksc-wc-chunk.js:5056
    unstable_runWithPriority https://192.168.120.110:8080/js/2a6f117ae352a13eb394.16_0_316_0.ksc-wc-chunk.js:5056
    Qn https://192.168.120.110:8080/js/2a6f117ae352a13eb394.16_0_316_0.ksc-wc-chunk.js:5056
    Oe https://192.168.120.110:8080/js/2a6f117ae352a13eb394.16_0_316_0.ksc-wc-chunk.js:5056
    Xt https://192.168.120.110:8080/js/2a6f117ae352a13eb394.16_0_316_0.ksc-wc-chunk.js:5056
client.js:7671:419739

 

Screenshot 2025-11-27 at 07-47-29 Kaspersky Security Center Web Console.png

Screenshot 2025-11-27 at 07-48-09 Kaspersky Security Center Web Console.png

Screenshot_20251127_080734.png

Edited by dggbg
Posted (edited)

Screenshots again

Screenshot_2025-11-27_at_07-47-29_Kaspersky_Security_Center_Web_Console.png

 

Screenshot_2025-11-27_at_07-48-09_Kaspersky_Security_Center_Web_Console.png

Edited by dggbg
Posted

Hello again

new install on Debain 12, up to date. 

clean database, removed ksc64 and ksc-web-console. new ksc 16 install, new web console 16 install - blank page.

 

restor from backup - same, 

other browser (Mozilla, Edge) - same. 

All services looks fine - active and running. 

Any clue?

 

Screenshot 2025-11-28 at 13-42-43 Kaspersky Security Center Web Console.png

Posted

Have tried by downgrade the KSC to 15.4 and which Database you are using in here

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