Troublesome & Painfully Slow deletion of infected messages from an Outlook file

[SANA_1992]

Hi to All,

Just last month we have upgraded our Kaspersky License and, with the new definitions, 174 virus have been detected in our POP email outlook file with 44 Gb and in others with smaller size.

This results in a painful slow integraty scan of full outlook file for each instance detected!! It's been weeks since instalation and everytime we start the PC, we select anew solve all, wait for prompt FOR EACH DETECTION (no option for delete all files or messages), and the process seems never ending.

We don't need to now much about computation to know that this should be done in batch type processing every time more than 3 infections are detected for a single (large) outlook file.

So dear team, please put a look into this, thanks.

[harlan4096]

Welcome to Kaspersky Community.

 

This question has been already treated in the community.

 

The problem here is that in Outlook, all the messages are stored in 1 file, and Kaspersky can't completely disinfect those malicious files attached in Your messages stored there, without removing the full file, so to stop those K. warnings status, you should go manually and delete those malicious messages from Your Outlook.