Trouble accessing router controller software using the local IP address.

[Glassess7]

Hi folks,

I have Kaspersky Security Cloud Free (version 20.0.14.1085 j) and am not able to access my Ubiquiti Dream Machine Pro controller software using the local IP address 192.168.1.1. I’m using a Chrome browser, but I’ve also tried Edge and Firefox. 

I've added 192.168.1.1 to the Web Anti-Virus Exclusions list and the trusted URLs list, but it doesn't seem to help. Disabling Kaspersky allows me to access the router as normal.

Any ideas what I need to do to get access to my router?

Thanks!

[Berny]

@Glassess7 Welcome. Is your local network Trusted

https://support.kaspersky.com/11154#block1

[Glassess7]

@Berny I added the gateway IP address to the Trusted URL list if that is what you mean. If not, can you elaborate on what you are asking?

Thanks!

[Berny]

@Glassess7 Please see https://support.kaspersky.com/11154#block1

[Glassess7]

@Berny I do not have the Firewall component of Kaspersky Security Cloud installed, so I don’t think I can change the network type. 

 

[Berny]

@Glassess7 This option is available in the full version.

[Glassess7]

@Berny Thanks, I understand the full version offers quite a bit more functionally. Is there any way for the Free product to handle this? Is there a reason that adding the IP address to the exclusion list doesn’t solve this issue? Other AV software I’ve used throws up a warning when accessing something like this, but allow you to click through after the warning.

[Berny]

@Berny  Is there a reason that adding the IP address to the exclusion list doesn’t solve this issue? 
 

Your router is a Network device which is configurable under the Firewall settings.

[router portal]

Connect the power cord to the electrical outlet near the product and it is easily accessible. ... Use a wireless / network printer to allow multiple computers to share one printer ... If the printer is only connected to the local computer, the printer automatically scans your application ... The router records the IP address of the wireless access point to the address field of your web browser) ...