The VPN Device usage is wrong?

[antcloud]

Hi, Kaspersky Premium 1 year 5 devices. Windows 11

My subscription allows for 5 devices, please review my images and tell me why I am getting this "Too Many Devices fpr your subscription" when there are only 3 registered Premium VPN and 4 protected devices.?

Thanks in advance, your help would be appreciated ?

 

 

[antcloud]

Isn't there anyone here from Kaspersky available?

[harlan4096]

Welcome to Kaspersky Community.

 

With License issues We can't directly help here in the community, better to contact to K. Support

[antcloud]

1 minute ago, harlan4096 said:

Welcome to Kaspersky Community.

 

With License issues We can't directly help here in the community, better to contact to K. Support

OK thanks, I couldn't see that in the app. I appreciate your help,