The maximum number of activations has been exceeded

[salahadoroobi]

I don't know why, even though it has four users
Currently only 2 users

[Flood and Flood's wife]

3 hours ago, salahadoroobi said:

The maximum number of activations has been exceeded

I don't know why, even though it has four users, currently only 2 users

Hello @salahadoroobi, 

Welcome!

1. Which *actual* Kaspersky software is installed - is it *really* Kaspersky's *free* Anti-Ransomware Tool, on the windows hidden icons, right-click the Kaspersky icon, post back the *full name* of the Kaspersky software please? 
2. Read & follow this guide: What to do if the maximum number of activations for the entered activation code is exceeded?: 

To reset the activation counter, submit a request to Kaspersky Customer Service: https://support.kaspersky.com/b2c#contacts  - select either Chat or Email, then fill in Activation & License issues, Exceeded the limit of activations template; KC Service will assist you.  

Thank you🙏
Flood🐳+🐋

Edited January 19 by Flood and Flood's wife
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