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the disk on the pc is full because the logs keep growing


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Posted

hello 

i have isssu the disk on the pc is full because the logs keep growing, any help ?

 

Thomas Becker
Posted

Welcome to the forum.

Please share some more details on this. What folder is growing and with which files? Could you share a screenshot or DirListing maybe?

Posted

hello thomas

thanks for response , detected file Skriwp.txt 



image.png

Thomas Becker
Posted (edited)

Sorry for the late reply. Sometimes it is faster to open an incident with https://CompanyAccount.kaspersky.com as this is the "official way". 

What version of KSC are you using? It looks like an older well-known issue that should be solved in the latest versions. Could you please check if you can upgrade to KSC 13.2 or 14.x?

Also, check if you have Kaspersky Security for Windows Server installed on this machine. If so you might have enabled tracing and forgot to disable it. Please see this page to find out how to disable tracing: https://support.kaspersky.com/15618
After doing that, you can try to delete this file.
 

Edited by Thomas Becker

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