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Terribly annoying KIS messages with uTorrent, “The source of loading advertisements is blocked” pop up every second or two.


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Posted

Hi @Basamaca , does your issue persist? Can you please submit a ticket to technical support via my.kaspersky.com and tell me the incident number? 

Thanks

Posted

Hi @Basamaca , does your issue persist? Can you please submit a ticket to technical support via my.kaspersky.com and tell me the incident number? 

Thanks


In fact I don’t know as I had already disabled ads in uTorrent itself as described in:

https://www.wikihow.com/Remove-Sponsored-Ads-from-uTorrent

To answer your question I would have to uninstall and install uTorrent to enable ads again. I believe it is something Kaspersky should do.

Is the fix included in updates we receive with new databases ?

Posted

Hello, @Basamaca,

I tried a clean install of uTorrent rev. 3.5.5. It looks like the issue has been fixed.


BitTorrent and uTorrent are developed by the same company and share a significant portion of the code. They usually behave the same way towards other software.

Posted

Hello, @Basamaca,

I tried a clean install of uTorrent rev. 3.5.5. It looks like the issue has been fixed.


And how do we receive the fix ? Via regular database updates or there is a separate fix ?

 

Posted

Hello, Basamaca,


I didn't do anything special. My Kaspersky is set to update automatically and that was enough.

PS Earlier, when trying to find a workaround, I set some exclusions in Kaspersky, but then removed them to test the fix.

Posted

Basamaca, that’s fine, you do not need to reinstall to check. The issue should have been fixed for uTorrent as well. The fix is included in updates, via new databases you already got it. 

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