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System audit tasks cannot be performed


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Riddick

image.thumb.png.8da8232247377b73f5128298c571e7a9.png 
Hello is this a potential problem? Red notifications in system audit after booting up PC. All protection components seem to enabled now.
Windows 10, Kaspersky Premium

Edited by Riddick
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Riddick

Found some additional details under each tab:
Safe Browsing, Error: Incorrect component state
Mail Anti-Virus no error given
Firewall, Error: Incorrect component state
Network Attack Blocker, Result: Task failed, Reason: Error

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Flood and Flood's wife
1 hour ago, Riddick said:

Windows 10, Kaspersky Premium
Hello is this a potential problem? Red notifications in system audit after booting up PC. All protection components seem to enabled now.

1 hour ago, Riddick said:

Found some additional details under each tab:
Safe Browsing, Error: Incorrect component state
Mail Anti-Virus no error given
Firewall, Error: Incorrect component state
Network Attack Blocker, Result: Task failed, Reason: Error

Hello @Riddick

Welcome!

Good work doing the *extra* troubleshooting. 

  1. Was the last PC *shutdown* normal? 
  2. Is Kaspersky Premium configured to launch at computer start-up? 
  3. What is the full Windows 10 OS & Build, in Windows Search - type WINVER - post back the results from the winver app please? 
  4. Run a Database update - allow it to complete. 
  5. Shutdown the PC using SHUTDOWN, not Restart, power on by pressing the power button, login, make sure Kaspersky is running & recheck System Audit for: 
  • Safe Browsing?
  • Mail Anti-Virus?
  • Firewall, Error?
  • Network Attack Blocker?

Please post back? 

Thank you🙏
Flood🐳+🐋

Edited by Flood and Flood's wife
added - Is Kaspersky Premium configured to launch at computer start-up? 
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Riddick

1. It looked like it but this PC rarely has trouble shutting down and sometimes has trouble starting up. I restarted after a windows update and it didn't shutdown normally, or start up normally but there were also no errors on startup despite the problems the second time.

2. Yes, as far as I know, it should be.

3. Version 22H2 (OS Build 19045.4046)

4. Done, I have them set to run very regularly.

5. I think oddest thing was that I chose shutdown for something and the PC restarted instead. I had to use the power button to power because it had startup problems.
Task started and no errors for all four after latest reboot (I didn't change anything).
 

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Flood and Flood's wife
1 hour ago, Riddick said:
  • Version 22H2 (OS Build 19045.4046)👏
  • Launch at SU, yes👏
  • Task started and no errors for all four after latest reboot (I didn't change anything)👏
  • Database updates -  very regularly. 
  1. It looked like it but this PC rarely has trouble shutting down and sometimes has trouble starting up.
  2. I restarted after a windows update and it didn't shutdown normally, or start up normally but there were also no errors on startup despite the problems the second time.
  3. I think oddest thing was that I chose shutdown for something and the PC restarted instead. I had to use the power button to power because it had startup problems.

Hello @Riddick

Thank you for posting back & the information!

We've re-numbered the information, for clarity:

  1. IF the PC ' sometimes has trouble starting up' & it's *not* Kaspersky related, we'd recommend, creating a System Restore Point, How to create a restore point in Windows, & back-up *all* important files to cloud or external backup media then *thoroughly* investigate why, including looking in Windows Event logs - if you can't find a rootcause - consider a Windows reset? 
  2. This is a little bit confusing - when - what date - was the Windows update & was this before OR after the System audit issue you've raised here? 
  3. Again confusing, what is meant by 'I chose shutdown for something' - what is *something*?  OR are you saying the SHUTDOWN function does not work?
  4. Have any of the power settings been configured or are Windows Power default settings used? 
  5. Regarding Database updates *very regularly* - which cycle has been configured please? 

Please post back? 

Thank you🙏
Flood🐳+🐋

Edited by Flood and Flood's wife
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Riddick
Posted (edited)

1. I've done a full system reformat, I think the PC is just showing its age. I don't know about the BIOS though.
I'm pretty sure it's a beep code error, hardware. Probably this one
"Continuous Beeps - Memory or Video Failure
Troubleshoot memory, graphics card, motherboard."
It always starts up after hitting on/off a couple of times. It doesn't always give a beep code error.
I'm thinking about checking the BIOS settings, not to fix this problem but because full system reformat wouldn't have reverted them to default afaik.

2. Afterwards. I restarted the PC since posting, which is the second time I'm talking about.

3. I don't remember which is why I wrote "something", it was around today and I remember selecting "shutdown" and was surprised when my PC restarted automatically.

4. I don't know. Power & Sleep says screen 10 minutes, sleep 30 minutes. 

5. Every 1 hour

Edited by Riddick
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Flood and Flood's wife
13 minutes ago, Riddick said:

1. I've done a full system reformat, I think the PC is just showing its age. I don't know about the BIOS though.
I'm pretty sure it's a beep code error, hardware. Probably this one
"Continuous Beeps - Memory or Video Failure
Troubleshoot memory, graphics card, motherboard."
It always starts up after hitting on/off a couple of times. It doesn't always give a beep code error.
I'm thinking about checking the BIOS settings, not to fix this problem but because full system reformat wouldn't have reverted them to default afaik.

2. Afterwards. I restarted the PC since posting, which is the second time I'm talking about.

3. I don't remember which is why I wrote "something", it was around today and I remember selecting "shutdown" and was surprised when my PC restarted automatically.

4. I don't know. Power & Sleep says screen 10 minutes, sleep 30 minutes. 

5. Every 1 hour

Hello @Riddick

Thank you for posting back & the information!

  1. Sounds as if you have some work to do!
  2. Does Windows Update History show 'Successfully installed' for *all* updates? 
  3. You need to monitor for this in case it happens again & see (A) if it results in any *unexpected* events in System Audit & (B) see if it's related to the other issues the PC has? 
  4. Post a screen print of: Control Panel\All Control Panel Items\Power Options - please? 
  5. Ok. 

Thank you🙏
Flood🐳+🐋

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Riddick
Posted (edited)

2. Looks like it, install was pending, so I started some.
3. My PC is also having trouble "Restarting" today, the activity circle just spins even if I leave the PC on. I've had to hard shutdown the PC twice, don't know why. I'll choose Shutdown next time.
image.thumb.png.b29a0f329c8de78e2c05893222f8934a.png
Maybe I should be using high performance?

Edited by Riddick
*shutdown
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Flood and Flood's wife
3 minutes ago, Riddick said:

2. Looks like it, install was pending, so I started some.
3. My PC is also having trouble "Restarting" today, the activity circle just spins even if I leave the PC on. I've had to hard shutdown the PC twice, don't know why. I'll choose Shutdown next time.
image.thumb.png.b29a0f329c8de78e2c05893222f8934a.png
Maybe I should be using high performance?

Hello @Riddick

Thank you for posting back & the information!

  1. Good work. Make sure *all* updates *always* complete successfully. If there's an interruption or abnormal end, rollback & start again & *before* applying updates -> *always* create a System Restore Point & keep *all* important files/data backed up - if the PC is crook/unreliable - you do not want to loose data - take steps to prevent that.  
  2. Spend some time *methodically* troubleshooting the PC. 
  3. Balanced is what is needed. Do not use High performance!!

Thank you🙏
Flood🐳+🐋

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