System audit tasks cannot be performed

[Riddick]

 
Hello is this a potential problem? Red notifications in system audit after booting up PC. All protection components seem to enabled now.
Windows 10, Kaspersky Premium

Edited March 3 by Riddick
format

[Riddick]

Found some additional details under each tab:
Safe Browsing, Error: Incorrect component state
Mail Anti-Virus no error given
Firewall, Error: Incorrect component state
Network Attack Blocker, Result: Task failed, Reason: Error

[Flood and Flood's wife]

1 hour ago, Riddick said:

Windows 10, Kaspersky Premium
Hello is this a potential problem? Red notifications in system audit after booting up PC. All protection components seem to enabled now.

1 hour ago, Riddick said:

Found some additional details under each tab:
Safe Browsing, Error: Incorrect component state
Mail Anti-Virus no error given
Firewall, Error: Incorrect component state
Network Attack Blocker, Result: Task failed, Reason: Error

Hello @Riddick, 

Welcome!

Good work doing the *extra* troubleshooting. 

1. Was the last PC *shutdown* normal? 
2. Is Kaspersky Premium configured to launch at computer start-up? 
3. What is the full Windows 10 OS & Build, in Windows Search - type WINVER - post back the results from the winver app please? 
4. Run a Database update - allow it to complete. 
5. Shutdown the PC using SHUTDOWN, not Restart, power on by pressing the power button, login, make sure Kaspersky is running & recheck System Audit for: 

• Safe Browsing?
• Mail Anti-Virus?
• Firewall, Error?
• Network Attack Blocker?

Please post back? 

Thank you🙏
Flood🐳+🐋

Edited March 3 by Flood and Flood's wife
added - Is Kaspersky Premium configured to launch at computer start-up? 

[Riddick]

1. It looked like it but this PC rarely has trouble shutting down and sometimes has trouble starting up. I restarted after a windows update and it didn't shutdown normally, or start up normally but there were also no errors on startup despite the problems the second time.

2. Yes, as far as I know, it should be.

3. Version 22H2 (OS Build 19045.4046)

4. Done, I have them set to run very regularly.

5. I think oddest thing was that I chose shutdown for something and the PC restarted instead. I had to use the power button to power because it had startup problems.
Task started and no errors for all four after latest reboot (I didn't change anything).
 

[Flood and Flood's wife]

1 hour ago, Riddick said:

• Version 22H2 (OS Build 19045.4046)👏
• Launch at SU, yes👏
• Task started and no errors for all four after latest reboot (I didn't change anything)👏
• Database updates -  very regularly. 

1. It looked like it but this PC rarely has trouble shutting down and sometimes has trouble starting up.
2. I restarted after a windows update and it didn't shutdown normally, or start up normally but there were also no errors on startup despite the problems the second time.
3. I think oddest thing was that I chose shutdown for something and the PC restarted instead. I had to use the power button to power because it had startup problems.

Hello @Riddick, 

Thank you for posting back & the information!

We've re-numbered the information, for clarity:

1. IF the PC ' sometimes has trouble starting up' & it's *not* Kaspersky related, we'd recommend, creating a System Restore Point, How to create a restore point in Windows, & back-up *all* important files to cloud or external backup media then *thoroughly* investigate why, including looking in Windows Event logs - if you can't find a rootcause - consider a Windows reset? 
2. This is a little bit confusing - when - what date - was the Windows update & was this before OR after the System audit issue you've raised here? 
3. Again confusing, what is meant by 'I chose shutdown for something' - what is *something*?  OR are you saying the SHUTDOWN function does not work?
4. Have any of the power settings been configured or are Windows Power default settings used? 
5. Regarding Database updates *very regularly* - which cycle has been configured please? 

Please post back? 

Thank you🙏
Flood🐳+🐋

Edited March 3 by Flood and Flood's wife
removed white space

[Riddick]

1. I've done a full system reformat, I think the PC is just showing its age. I don't know about the BIOS though.
I'm pretty sure it's a beep code error, hardware. Probably this one
"Continuous Beeps - Memory or Video Failure
Troubleshoot memory, graphics card, motherboard."
It always starts up after hitting on/off a couple of times. It doesn't always give a beep code error.
I'm thinking about checking the BIOS settings, not to fix this problem but because full system reformat wouldn't have reverted them to default afaik.

2. Afterwards. I restarted the PC since posting, which is the second time I'm talking about.

3. I don't remember which is why I wrote "something", it was around today and I remember selecting "shutdown" and was surprised when my PC restarted automatically.

4. I don't know. Power & Sleep says screen 10 minutes, sleep 30 minutes. 

5. Every 1 hour

Edited March 3 by Riddick
more on 1.

[Flood and Flood's wife]

13 minutes ago, Riddick said:

1. I've done a full system reformat, I think the PC is just showing its age. I don't know about the BIOS though.
I'm pretty sure it's a beep code error, hardware. Probably this one
"Continuous Beeps - Memory or Video Failure
Troubleshoot memory, graphics card, motherboard."
It always starts up after hitting on/off a couple of times. It doesn't always give a beep code error.
I'm thinking about checking the BIOS settings, not to fix this problem but because full system reformat wouldn't have reverted them to default afaik.

2. Afterwards. I restarted the PC since posting, which is the second time I'm talking about.

3. I don't remember which is why I wrote "something", it was around today and I remember selecting "shutdown" and was surprised when my PC restarted automatically.

4. I don't know. Power & Sleep says screen 10 minutes, sleep 30 minutes. 

5. Every 1 hour

Hello @Riddick

Thank you for posting back & the information!

1. Sounds as if you have some work to do!
2. Does Windows Update History show 'Successfully installed' for *all* updates? 
3. You need to monitor for this in case it happens again & see (A) if it results in any *unexpected* events in System Audit & (B) see if it's related to the other issues the PC has? 
4. Post a screen print of: Control Panel\All Control Panel Items\Power Options - please? 
5. Ok. 

Thank you🙏
Flood🐳+🐋

[Riddick]

2. Looks like it, install was pending, so I started some.
3. My PC is also having trouble "Restarting" today, the activity circle just spins even if I leave the PC on. I've had to hard shutdown the PC twice, don't know why. I'll choose Shutdown next time.

Maybe I should be using high performance?

Edited March 3 by Riddick
*shutdown

[Flood and Flood's wife]

3 minutes ago, Riddick said:

2. Looks like it, install was pending, so I started some.
3. My PC is also having trouble "Restarting" today, the activity circle just spins even if I leave the PC on. I've had to hard shutdown the PC twice, don't know why. I'll choose Shutdown next time.

Maybe I should be using high performance?

Hello @Riddick, 

Thank you for posting back & the information!

1. Good work. Make sure *all* updates *always* complete successfully. If there's an interruption or abnormal end, rollback & start again & *before* applying updates -> *always* create a System Restore Point & keep *all* important files/data backed up - if the PC is crook/unreliable - you do not want to loose data - take steps to prevent that.  
2. Spend some time *methodically* troubleshooting the PC. 
3. Balanced is what is needed. Do not use High performance!!

Thank you🙏
Flood🐳+🐋