Synchronization of New User Accounts after Encryption

[Helivelthon]

Good afternoon,

I’m having an issue logging in with new user accounts after encrypting notebooks. Since the users are rotated, there’s always a new login from Active Directory accounts. However, I have to log in first with a local user, then log off and log in with the new AD user, and only after about three attempts does the encryption console work. I did some research in a few forums, and they mentioned it might be related to synchronization with the Admin Center. Could you provide some guidance on how to make this work more efficiently?