subscription but no code

[Abudiya]

hi

subscription but not get activation code

 

[Flood and Flood's wife]

5 hours ago, Abudiya said:

1. subscription but not get activation code

Hello @Abudiya, 

Welcome!

• Kaspersky Anti-Ransomware Tool does not have a *subscription* 

1. *Which* Kaspersky *Subscription* was purchased & from *which* website? 

IF it's any of the Kaspersky subscriptions for *Home-users* purchased from Kaspersky websites - no activation code is provided - the subscription / license is sent to the subscribers MyKaspersky account as soon as there is a successful payment - the subscriber downloads the software from their MyKaspersky account, installs the application & sign-into the application with the *same* email address they use for their MyKaspersky account - this action *synchronises* the application & subscription/license. 

READ: I paid for an activation code but didn't receive it. 

Thank you🙏
Flood🐳+🐋

Edited 15 hours ago by Flood and Flood's wife
pn

[Abudiya]

Kaspersky Premium

[Berny]

@Abudiya

Similar problem(s) related with Nexway Puteaux fr has been reported in the past , please contact Kaspersky Technical Support.

[Flood and Flood's wife]

1 hour ago, Abudiya said:

Kaspersky Premium, Kaspersky/Nexway.

 

Hello @Abudiya, 

Thank you!

1. *Activation-codes* are not issued for Kaspersky Premium, not by Kaspersky & not by Nexway. Kaspersky has *replaced* activation-codes with license-codes, sent directly to (your) MyKaspersky account. 
2. In (your) MyKaspersky account,  https://my.kaspersky.com/MyLicenses#/portal/pages/licenses - on the الاشتراكات tab - do (you) see similar:

Thank you🙏
Flood🐳+🐋

Edited 12 hours ago by Flood and Flood's wife
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