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"Some protection components are not running" or "Allow encrypted traffic to be inspected" [KES for Mac]


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Antipova Anna

Advice and Solutions (Forum Knowledgebase) Disclaimer. Read before using materials.

Problem

In some cases KESMac is not able to start protection components:

image.thumb.png.3bb4c001a2bd0561a8d3ecab5f5b23c9.png

Or, the status "Allow encrypted traffic to be inspected" is not changing:

image.thumb.png.6c7ef122f2c706e19b1b5d2b5ba94bd9.png

image.thumb.jpeg.91ab69b23ef65b109746723c867b977e.jpeg

Solution

1) Please get acquainted with the article https://support.kaspersky.com/kis20mac/error/15031#block1;

2) If the article above did not help, try to remove the FireFox user's profiles directory via Terminal:

rm -rf ~/Library/Application\ Support/Firefox/Profiles

Removal of the Firefox profiles deletes the user's data stored in the browser, like saved logins and passwords, visited websites and other. Make backup if needed.

Then, reboot the host and check the issue reproduction.

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