Some of my favorite website can not access after install Kas Internet Security

[David Hader]

Dear support,

I have install Kas Internet security with my license key . But as of now all my company website can not access. Please see my attachment file. How can i fix this.

Thanks

[Flood and Flood's wife]

Hello @David Hader,

Welcome!

Hiding the website makes it harder for us to help you?, nevertheless, do the following:

Use Kaspersky Threat Intelligence Portal, to scan the website, when the result shows, select Submit to reanalyze, fill in the pop-up window with: (your) email address & as much detail as possible, select Submit; the URL will be sent to Kaspersky's Virus Lab & you should receive a response in due course. 

The alternative is: log a case with support, select either Chat or Email, select Malware, False Positive template, ask support to send the case to Virus Lab for them to determine if it’s a False positive; include the *SAVED* report from the Kaspersky software. 

• Please share the outcome with the Community, when it's available? 

Thank you?
Flood?+?

Resource:

False detections by Kaspersky products. What to do?

Edited September 29, 2022 by Flood and Flood's wife
added resource

[Igor Kurzin]

Hi @David Hader, please pm me the website URL.

[Igor Kurzin]

Hi David, 

Malware analysts team has confirmed this is a false detection and it will be fixed. Sorry about all the trouble.