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Smart Home Monitor no Internet Connection


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Posted

Smart Home Monitor prompts me to connect to Wi-Fi or Ethernet, but iam already connected to Wi-Fi and able to connect to the internet.

Windows 11 Pro 24H2

Posted

Welcome to Kaspersky Community.

 

Please provide exact versions of K. product installed and operating system.

 

Can You provide a capture of the warning?

Posted

Operating system : Microsoft Windows 11 Professional x64 Build 26100
Application version : 21.19.7.572(b) 

image.thumb.png.f11f795c94a36c39088cde35238ba411.png 

  • Solution
Posted
  On 12/21/2024 at 9:20 AM, horigaza said:

Operating system : Microsoft Windows 11 Professional x64 Build 26100

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For Windows 11 24H2 computers, Kaspersky application requires Location services to be enabled in order to identify Wi-Fi networks.

Screenshot_2.thumb.png.5159867eee55573f1d88b98d2027539e.png

Posted
  On 12/21/2024 at 11:22 AM, AlexeyK said:

For Windows 11 24H2 computers, Kaspersky application requires Location services to be enabled in order to identify Wi-Fi networks.

Screenshot_2.thumb.png.5159867eee55573f1d88b98d2027539e.png

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Thank you, both Smart Home Monitor and Wi-Fi Analyzer is working now, my bad i never read those description in notification. 

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