Smart Home???

[Phoenix]

Have Kaspersky for about a week and it finds devices on my wifi that my netgear nighthawk does not agree is there. I suspect kasperky is wrong because once I added all our devices I blocked any new, and locked my nightgear admin. The password is unbreakable on the netgear and I just reset it and did it all again...sure enough Kaspersky is claiming devices are on my wifi that netgear does not see. I also have to keep reminding kaspersky of the names of devices it seems to forget.

[Flood and Flood's wife]

3 hours ago, Phoenix said:

• Have Kaspersky for about a week and it finds devices on my wifi that my netgear nighthawk does not agree is there.
• I suspect kasperky is wrong because once I added all our devices I blocked any new, and locked my nightgear admin. The password is unbreakable on the netgear and I just reset it and did it all again...sure enough Kaspersky is claiming devices are on my wifi that netgear does not see.
• I also have to keep reminding kaspersky of the names of devices it seems to forget.

Hello @Phoenix, 

Welcome back!

• Please - Read before you create a new topic! by Danila T.
• Log a request with Kaspersky Customer Service, https://support.kaspersky.com/b2c#contacts  - on the support page, select either Chat or Email, then fill in the template as shown in the image below; please include images of the error & a *detailed history*. Support may request logs, traces & other data; they will guide you:                                                                                                                                                            

Please share the outcome with the Community, when it's available? 
Thank you🙏
Flood🐳+🐋

Resources:
Smart Home Monitor

Edited April 27 by Flood and Flood's wife
image formatting