Slow PC after instalation KES 11.1.2.63 [MERGED]

[XAV19]

After installing KES 11.1.2.63 through KES Cloud email, the PC was very slow, also wifi stop working and fingerprint device as well.  Had to restore and reinstall again.  Someone with same or similar behaviour?  PC is a HP Laptop core i7, 12GB, Windows 10 Home, so lack of resources was not the issue.

[XAV19]

After installing KES 11.1.2.63 through KES Cloud email, the PC was very slow, also wifi stop working and fingerprint device as well.  Had to restore and reinstall again.  Someone with same or similar behaviour?  PC is a HP Laptop core i7, 12GB, Windows 10 Home, so lack of resources was not the issue.

 

Moderation Edit : Duplicate Topic merged

[Nikolay Arinchev]

Hi,

Had to restore and reinstall again.

Could you please clarify is this problem could be reprodused and it is possible to collect diagnistic info?

Thank you!

[XAV19]

It happened again, but the only thing I can think is that I restarted de PC just after installation, so the directives maybe were not synch  with the cloud server and at the restart it appeared all devices were blocked.  Does it make sense?