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Sending sample


likeastar20
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Flood and Flood's wife
57 minutes ago, likeastar20 said:

How do you send a file to Kaspersky that it is too big for Kaspersky Threat Intelligence Portal — Analysis ? 

Hello @likeastar20

Welcome!

  • Log a case with support, select either Chat or Email, select Malware, False Positive template, zip the object & password protect the zip archive with a password, either: malware or infected as the password → make sure you tell support the password & a detailed history, including any alert events, logged by Kaspersky software
  • Explain to support, the file is too big to upload to https://opentip.kaspersky.com/
  • Ask support to please send the case to the Virus Lab. 

Thank you?
Flood?+?

Edited by Flood and Flood's wife
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