Self-Defense Blocked Apps unnormally

[Navid Nikpey]

Dear Support, Here attached screenshots that show KES11.0 blocked apps because of self-defense. here logs that made by kaspersky diagnostics utility : https://www.dropbox.com/sh/7wf1tvrmotwlp4q/AAAX2McbkYY7pWv7bRAiuN3oa?dl=0

[Nikolay Arinchev]

Hi, Could you please provide us with full GSI log from that host?

[Navid Nikpey]

Hi, Could you please provide us with full GSI log from that host?

System Info attached in ehirt link

[Dmitry Parshutin]

Hi, Could you please provide us with full GSI log from that host?

System Info attached in ehirt link

Hello! We cannot find GSI report in dropbox.

[MarcoCho]

I have the same issue here 2019-10-02 14:41:12 The operation with application resources is blocked by Self-Defense Protection Taskmgr.exe C:\Windows\System32\ 14620 Terminate GL\nmcd Blocked C:\Program Files (x86)\Kaspersky Lab\NetworkAgent\klnagent.exe I'm using KES 11.1.1.126 with pf7539. I have tried putting that program in the trusted application list and it stills blocks it. I have disabled self-defence for now unfortunately. Marco

[Kavuser10]

I can confirm. I have seen those events for quite a long time. Self Defense is blocking all kinds of processes, even KES itself and processes that are in Trusted Apps and Excluded scan. I'm not sure that this is having any effect on the systems though. So far have not seen any stability or other issues. I once opened a ticket regarding this and thought that this is sorted.

[MarcoCho]

Dmitry Parshutin , do you need any logs to help troubleshoot this issue ? Thanks. Marco.

[Dmitry Parshutin]

Dmitry Parshutin , do you need any logs to help troubleshoot this issue ? Thanks. Marco.

Hello!

Hi, Could you please provide us with full GSI log from that host?

System Info attached in ehirt link

Hello! We cannot find GSI report in dropbox.

Please use this article to collect GSI https://support.kaspersky.com/us/common/diagnostics/3632?_ga=2.264757135.1852452202.1570082165-1093620080.1549720686