I’m on a Mac running Big Sur,   latest update of Security Cloud.  I cannot access the config page of my router at 192.168.1.1.  I’m on a wired network on a different VLAN.  If I turn off the Web Anti-virus, all is good. If I turn it on and try to hit the address, I get an instant “No Internet” page in Chrome.   It’s not a firewall problem on the Mac or network.   

Where do I set the list of allowed addresses?  I’ve tried the My Websites, the trusted computers set up.. nothing. 

 

The Mac version of Kaspersky seems very, very lacking. 

Hello,

 

Please provide more info:

 

Link

 

Thanks.

MacOS: 11.2.3

Kaspersky Security Cloud: 21.1.0.150a

Chrome: 90.0.4430.85

When the Web Anti-Virus function is enabled or Check Secure Connections is enabled and I attempt to access https://192.168.1.1 from the Mac, Chrome reports “ERR_INTERNET_DISCONNECTED”.  Firefox reports “The connection was reset”. 

With the Web Anti-virus disabled, connections are fine.   I can connect to another device on 192.168.1.0/24 from the Mac ( which sits on 192.168.25.0/24 and has the router firewall rules set up to allow the traffic ).  A Chromebook on the same 192.168.25.0/24 VLAN has no issues with this site. 

The host on 192.168.1.1 is a Ubiquiti Unifi UDM-Pro. 

If I disable “Check Securi connections” with or without the Web anti-virus disabled, I can access the 192.168.1.1 site.  I have the cert from the web site trusted and have added the URL to the trusted web addresses list under preferences->threats->trusted web address.  

Am I missing another whitelist option? 

@idpitt thanks for info.

Yes, known bug. 😒

Hello,

 

Issue already fixed in the KIS\KSC 21.1.0.150 patch C. Update base of our product and restart macOS.