Scheduled Web Control / Application Control report emails are empty

[Fatemeh]

Hello,

We have an issue with scheduled reports in Kaspersky Security Center.

We created a report task for Web Control and Application Control and configured it to be sent by email on weekdays at 18:00.

• When we run the task manually, the report contains data as expected.

• When the same task runs by schedule, the email is sent but the report is empty.

• The task settings, scope, and report type are identical; only the execution method differs (manual vs scheduled).

What could be the problem?