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[Speedy66]

How can I transfer the Websides in "Save Payment" from one Laptop to another?

[Flood and Flood's wife]

4 hours ago, Speedy66 said:

How can I transfer the Websites in "Save Payment" from one Laptop to another?

Hello @Speedy66

Welcome!

• Open KIS, select Settings⚙, select Manage settings, select Export, save the KIS config file - the default location is to the Documents folder, but, you can choose to save the file anywhere you like - to a USB, to the desktop, anywhere at all, it's your choice. 
• On the other laptop, open KIS, select Settings⚙, select Manage settings, select Import, import the KIS config file.
• The Safe Money websites will be imported into the KIS application on the 2nd computer. 

Thank you?
Flood?+?

Resource:
Managing application settings

Images show the Export process, not import.

Edited December 1, 2022 by Flood and Flood's wife

[Speedy66]

Thanks Flood
I tried the instructions, but the safe Money websites are not imported

[Flood and Flood's wife]

44 minutes ago, Speedy66 said:

I tried the instructions, but the safe Money websites are not imported

Hello @Speedy66, 

You're most welcome!

Allow us some time to check with the experts please, we'll update the topic as soon as possible 

Thank you?
Flood?+?

[Flood and Flood's wife]

Hello @Speedy66, 

Support have escalated the issue to Russia HQ, as soon as there's information, we'll update the topic. 

Thank you?
Flood?+?

[Flood and Flood's wife]

On 12/2/2022 at 2:12 AM, Speedy66 said:

I tried the instructions, but the safe Money websites are not imported

Hello @Speedy66, 

Update from the Russia HQ:

qte:

"The developers analysed that issue in a bug request. The reason why the Safe Money list is not importing is it is account specific and binded to SID (security ID) which is different on another PC. This feature may be improved in next versions of the product. Unfortunately, Kaspersky have no workaround at this time."

endqte

The data exists, everything else is exported/imported, it should not be too difficult to facilitate this (ioo), the request is still open. 

Thank you?
Flood?+?