safety tips for using remote desktop?

[soliankc]

Hi there, im using kaspersky premium, and I am about to let an IT professional connect to my PC via remote desktop, which is a must to set up some of my purchased service. What kind of remote desktop software should I use? How to prevent possible malicious actions by him? Just wanna play safe

[harlan4096]

Welcome to Kaspersky Community.

 

You can use TeamViewer, AnyDesk, or others... probably when installed, Your KPremium will warn You about to trust that app.

 

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How to prevent possible malicious actions by him? Just wanna play safe

About this, it's difficult to say, letting a person full access to Your system it's a big risk, just protect sensible data with password, encrypt it, etc.

 

Monitor at all times what is being done on your system, for any suspicious behavior, just stop the remote access.

[Flood and Flood's wife]

1 hour ago, soliankc said:

How to prevent possible malicious actions by him? Just wanna play safe

Hello @soliankc, 

1. As Moderator @harlan4096 said, it's a big risk & the risk is on (you), you're giving him access -> before giving access, have you considered asking him to provide you with step-by-step instructions, including screen-prints & or video of what needs to be done? What's he going to do that you can't do IF *properly* instructed by a professional? 
2. **You decide which remote software you are going to use, install it, understand all features & read all options within the tool, & do that until you really feel comfortable with the software, IF needed, watch YouTube or industry videos of the software in use** 

*Also*, before allowing any remote access, do the following: 

• Create a System Restore Point. 
• Ensure (your) Kaspersky AV has Administrator password enabled *only* accessible by *you*.
• Create Secret Vault(s) & move any documents from Desktop & documents from Documents folder to the vaults(s) - do not loose the password(s) to these vaults - store the password(s) in (your) password manager. 
• Clear (your) downloads folder - IF there's downloads (you) need to keep, store them in a Secret vault. 
• IF (you) store any passwords in browsers move them to (your) password manager vault. 
• IF (you) do not have 2FA enabled on (your) MyKaspersky account, enable it. 
• For the remote person's access, give him a *one-time-only* password for the remote access software.
• IF he requires another remote session create a new  *one-time-only* password.
• Before he remotes in, enable logging in the remote access software. 
• Before he remotes in, enable screen-recording in the remote access software. 
• Before he logs on tell him, if he does anything that you do not approve OR understand you will kill his session without notice. 
• While he's logged on, do not take your eyes off him & do not access any passwords, in (your) password manager & or browsers. 

Thank you🙏
Flood🐳+🐋

Edited Tuesday at 10:54 AM by Flood and Flood's wife
added 1. & 2.

[Berny]

@soliankc

Also → Application rules / Group rules

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"Ask user : Kaspersky application asks the user to decide whether or not to allow or deny the network connection"

 

Spoiler

 

[Berny]

@soliankc

23 hours ago, soliankc said:

safety tips for using remote desktop?

An additional suggestion is cloning your hard drive. Creating a system restore point is recommended but is only repairing the Windows Operating System, if the computer doesn't boot a System Restore Point is useless ...