SafeMoney reset

[ZacSS]

Windows 10 / Kaspersky Standard 21.16

Good night.

How to reset SafeMoney to the state of first run? 
I'm having trouble deleting a Chrome extension run by SafeMoney.

Thanx.

Edited March 26 by ZacSS

[Flood and Flood's wife]

3 hours ago, ZacSS said:

Windows 10 / Kaspersky Standard 21.16

How to reset SafeMoney to the state of first run? 
I'm having trouble deleting a Chrome extension run by SafeMoney.

Hello @ZacSS, 

Welcome!

1. Is the issue for *all* websites that run in the SafeMoney browser or a specific website? 

IF it's a specific website - in Kaspersky Standard application select the website & change one of the options:  Run Protected Browser, Ask user, Do not run Protected Browser or Delete - reference: How to configure Safe Money for a specific website. 

2. IF it's *all* websites that run in the SafeMoney browser, perform a Reset - in the SafeMoney Browser - chrome://settings/reset

Kaspersky Protection browser extension

IF it's not these, please explain the issue with more detail? 

Thank you🙏
Flood🐳+🐋

Edited March 27 by Flood and Flood's wife
pn

[nexon]

Hello, 

Welcome. 

Reset default settings kaspersky might help for reset safe money also. 

https://support.kaspersky.com/help/Kaspersky/Win21.16/en-US/70884.htm

 

[ZacSS]

2 horas atrás, nexon disse:

Hello, 

Welcome. 

Reset default settings kaspersky might help for reset safe money also. 

https://support.kaspersky.com/help/Kaspersky/Win21.16/en-US/70884.htm

 

Hi.

Reseting Kaspersky to default settings don´t works.

I need to delete a specific extension that is blocking the browser, but I can't access the browser directly to do perform a reset - in the SafeMoney Browser - chrome://settings/reset

 

I think you would need to do this via command line...

[ZacSS]

2 horas atrás, Flood and Flood's wife disse:

Hello @ZacSS, 

Welcome!

1. Is the issue for *all* websites that run in the SafeMoney browser or a specific website? 

IF it's a specific website - in Kaspersky Standard application select the website & change one of the options:  Run Protected Browser, Ask user, Do not run Protected Browser or Delete - reference: How to configure Safe Money for a specific website. 

2. IF it's *all* websites that run in the SafeMoney browser, perform a Reset - in the SafeMoney Browser - chrome://settings/reset

IF it's neither of these please explain the issue with more detail? 

Thank you🙏
Flood🐳+🐋

 

Hi.

Please see my previous answer.
Thanks.

[Flood and Flood's wife]

1 hour ago, ZacSS said:

I need to delete a specific extension that is blocking the browser, but I can't access the browser directly to do perform a reset - in the SafeMoney Browser - chrome://settings/reset. 

I think you would need to do this via command line...

Hello @ZacSS, 

Thank you for posting back with the additional information!

1. Are you not able to start a second SafeMoney browser to access the installed extensions - while the first SM browser is running -> 

 

• Exit Chrome SafeMoney Browser
• Go to: C:\ProgramData\Kaspersky Lab
• Rename: SafeBrowser folder to SafeBrowser-1
• Start SafeMoney browser again
• Decline any prompts
• Delete the extension that was blocking the SafeMoney browser - if it's still an issue.

Edited March 27 by Flood and Flood's wife
modified q || added SM rename & recovery process

[ZacSS]

On 26/03/2024 at 23:59, Flood and Flood's wife disse:

Hello @ZacSS, 

Thank you for posting back with the additional information!

1. Are you not able to start a second SafeMoney browser to access the installed extensions - while the first SM browser is running -> 

 

• Exit Chrome SafeMoney Browser
• Go to: C:\ProgramData\Kaspersky Lab
• Rename: SafeBrowser folder to SafeBrowser-1
• Start SafeMoney browser again
• Decline any prompts
• Delete the extension that was blocking the SafeMoney browser - if it's still an issue.

I apologize for the delay in responding.

PROBLEM SOLVED!