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Rescue Disk doesn't boot. Stuck on black screen with underscore.


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I just download the last Kaspersky Rescue Disk version and made a bootable USB stick using Rufus (following the site instructions).
After rebooting the computer and selecting the USB stick as the boot option, I get stuck on a console (black screen with just an underscore). I don't get to see any Kaspersky logo or menu. If I remove the stick, the Windows OS starts as usual.

Any ideas on why this is happening and how to fix it?

Computer: ASUS ROG STRIX G512

 

KasperskyBoot.jpeg

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Hi.

I have the same issue with new NUC11 as you can see below in the forum, and I really hope we get an answer from Kaspersky soon.

If I get a reply in my thread I will also let you know if this one. 

If you could look at your hardware, and see if anything is identical to the hardware in my NUC11´s?

Thanks

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  • 1 month later...

I FUND A TEMPORARY FIX !

burn on a USB linux mint and download Kaspersky virus removal tool 2015 and put in the USB, then install in Linux using PlaywithLinux, the using this app, run Kaspersky.

 

That my temporary fix 

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