Renewal Options

[jcwpeople]

 

I need to renew but when i am logged in the renewal page only shows a few option in terms of length of time and number of devices covered. At the bottom of the page it shows the above answer... and yet I cannot figure out how to choose an option for 3 devices for 2 years. Please help

[Flood and Flood's wife]

4 hours ago, jcwpeople said:

I need to renew but when i am logged in the renewal page only shows a few option in terms of length of time and number of devices covered. At the bottom of the page it shows the above answer... and yet I cannot figure out how to choose an option for 3 devices for 2 years. Please help

Hello @jcwpeople, 

Welcome!

IF the information does not match what's been presented on the Renewal page, please contact Kaspersky Customer Service https://support.kaspersky.com/b2c/global#contacts; they have access to (your) private records, for (your) security & privacy the Kaspersky Community doesn't; on the support page, select Email, then fill in the template as shown - also, select (your) Kaspersky application from the drop-down-list(A) 
Please share the outcome with the Community, when it's available? 

Thank you🙏
Flood🐳+🐋

Edited 12 hours ago by Flood and Flood's wife
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