Renew subsciption by debit card

[neil54321]

Can I renew my Kaspersky subsciption by debit card, or do I have to use a credit card?

When I go to manage my subscription and enter my debit card details, all the details appear to be accepted as correct.

The box containg the debit card number is highlighted in green, indicating a valid card number.

(Otherwise, it is highlighted in red.)

The 'save' button is enabled and I click it.

The system returns to the previous screen without reporting an error, but my payment details remain unchanged from the current credit card setting.

[Flood and Flood's wife]

52 minutes ago, neil54321 said:

1. Can I renew my Kaspersky subscription by debit card, or do I have to use a credit card?

When I go to manage my subscription and enter my debit card details, all the details appear to be accepted as correct.

The box containing the debit card number is highlighted in green, indicating a valid card number.

(Otherwise, it is highlighted in red.)

The 'save' button is enabled and I click it.

The system returns to the previous screen without reporting an error, but my payment details remain unchanged from the current credit card setting.

Hello @neil54321, 

Welcome!

1. For purchases from Kaspersky websites, it's credit card *only*, due to any transactions requiring available funds, debit cards may not have the required funds available. Please READ: What payment methods can I use?

• Local website

• Global website:                                                    

Thank you🙏
Flood🐳+🐋

Edited October 27 by Flood and Flood's wife
Updated advice

[neil54321]

Thank you for your reply and the information provided.