Removing Kaspersky Endpoint Security - Windows 10

[dozz83]

I am trying to install Kaspersky Total Security and I need to install my previously installed Kaspersky Endpoint Security 10 on my Windows 10 system. To do so I need the Account name and password for the Kaspersky Endpoint Security program. That  was set up 4 or 5 years ago by an IT consultant, and while I have an idea of the account name, I have no idea of the password. The email address under which it would have been created no longer exists. There are no credentials for it stored in Credential Manager. Any thoughts would be greatly appreciated. Thank you.

[andrew75]

@dozz83. read this article or write a request to technical support.