Remove an Adware

[Ayadam]

Hi,

I am wondering if any one can help me to resolve the following issue:

In my proxy logs I keep having notifications informing me that a user tries all the time to access to a malicieus website. after verification it seems that this website is related to an adware. I have launched a full and very deep scan on this user's machine. I got nothing in the scan report, no malware detected. but the tries never stops. de you have any propositions for me ?

BR,

[Demiad]

I recommend examining the browser history log on the user's computer. It is possible that when a user visits a particular site, they are being directed to an external malicious site.