refund

[yousuf abdulla]

i asked for a refund and they messaged me and said i will get it in 3-5 business days but appearantly they closed my request for not answering an email that i did not recieve, so can you please relook and my case and refund me please, you can't say i will be refunded and then send me another email saying i did not answer or did not make it clear, it is inconvenient.

 

email: *****@*****.tld

name: yousuf abdulla

INC000013927424

[Berny]

1 hour ago, yousuf abdulla said:

INC000013927424

This Community can’t help you but Kaspersky collaborators are watching this Forum.

[Danila T.]

Hello,

 

They wrote back to you:

Quote

As per your request a refund has been initiated for the order number 178170108

Your refund should appear within 5-7 business days.

We have canceled the auto-renewal for your order. You will not be billed any further for this subscription.
 

The request is closed because no further action is required. Wait for a refund. In case of a problem, contact your bank if the payment was by card.
In any case you can create a new request and clarify the information.