Real-time protection status on KSWS 10

[Guest #1315]

Hi, I am new to Kaspersky products and am not sure if I am posting in the proper place. I was looking for Kaspersky Forum and the account creation process sent me here (Kaspersky Community). Environment: KSC v10.5.1781 with patch A KSWS v10.1.1.746 I have deployed KES v11 with no issues on the “Real-time protection status”. All clients display as “Running”, as expected. However, after deploying KSWS 10 on 2 servers, the “Real-time protection status” on both servers displays as “Running (user-defined settings)”. As shown in the image, everything is locked. What am I missing? Thanks.

[Oleg Bykov]

Hello, “Running (user-defined settings)" is a bug in RTP status display - it should change to something like "Running (recommended settings)" after you install the Core5 patch for KSWS 10.1.1. Please request this patch from the Support service.

[Guest #1315]

Thank you very much for the quick reply!