quick scan dose not appear in the dropdown list of windows

[ahmadjibrel]

quick scan dose not appear in the dropdown list of windows

 

[harlan4096]

Welcome to Kaspersky Community.

 

Did You install the last version K. overwriting a previous one in W11? If so, uninstall K. from Control Panel -> Programs and Features, and install again.

[ahmadjibrel]

6 minutes ago, harlan4096 said:

Welcome to Kaspersky Community.

 

Did You install the last version K. overwriting a previous one in W11? If so, uninstall K. from Control Panel -> Programs and Features, and install again.

yes installed the latest version providede with my subcribtion 

[harlan4096]

Overwriting over previous version?

[ahmadjibrel]

no it was afresh install

[harlan4096]

Version installed of K. product?

 

Try this workaround:

 

Windows Context Menu - How to enable "Right click file & folder analysis"? - Kaspersky: Basic, Standard, Plus, Premium - Kaspersky Support Forum

[ahmadjibrel]

thank it worked but it appers in the drop menu when press show more options can it be shown on the main dropdown

[harlan4096]

Yes, that's a minor issue of this workaround...

[ahmadjibrel]

how we can solve it

[harlan4096]

Did You try version 21.17?

[ahmadjibrel]

how can i update my version 

my version is 21.16

 

[harlan4096]

What is your country region? Maybe still not available for Your country...

[ahmadjibrel]

palestine

[harlan4096]

What is the K. official site for Your country region?