Problem to install kaspersky KLNAGENT [MOVED]

[vjpc21]

The issue is that while im installing a new version of my Net Agent of Kaspersky. Its tells me that klnagent still running on the computer but i don’t find that service.

 

Note: And older version of the agent was installed on the computers that are showing the problem.

[Cesare]

Hi, maybe there are some leftovers from the previous installation of NA.

You can try to remove them by following this tech note: https://support.kaspersky.com/13088

Cesare

[vjpc21]

I did try it, but it does not work. Any idea of another solution to this problem?

[Cesare]

I guess the next step would be analizying a GSI log from that machine