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MicroscopeEdge
Posted

Suddenly, I'm having this problem for the past three days when browsing websites. every time kaspersky is running, any website yields to "Err_Connection_reset". It has the same results on every browser (Firefox, Edge, Chrome, Brave, you name it). 

I found out it was Kaspersky causing the problem, because as soon as I disable the protection and turning off the Kaspersky app, It returns to normal. I can freely browse the web. I think somethings wrong with the latest update? I kinda need a help here. I don't want to disable Kaspersky just to browse the web.

harlan4096
Posted

Welcome to Kaspersky Community.

 

Can You post versions of operating system and K. product?

MicroscopeEdge
Posted

I use Windows 11 Pro and Kaspersky Plus 21.19.7.527(b) 

  • Like 1
harlan4096
Posted

Hum weird I did not know patch b is releasing 🤔

Try to uninstall and re-install the product.

BlackEdition
Posted (edited)
5 hours ago, harlan4096 said:

Hum weird I did not know patch b is releasing 🤔

What do you mean? Is this why we're having some issues? I received the same upgrade on the 13th.

 

 

Edited by BlackEdition
MicroscopeEdge
Posted
11 hours ago, harlan4096 said:

Hum weird I did not know patch b is releasing 🤔

Try to uninstall and re-install the product.

I'll update you as soon as possible. 

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