Printing and scanning issue on network printer

[faz]

HI there.,

 

I'm facing some issue on my network printer after installing Kaspersky endpoint security for windows 11.5.0.590    the main issues are

1- printing is very slow (it takes more than one minute to print a page)

2- scanning to folder is not working 

 

regards

 

 

[MilanBortel]

Hi @faz,

I’d recommend to first put the network printer IP as trusted:

KES Policy/General Settings/Network settings → Trusted addresses

Can you check if it helped?

 

If not, there are other possible ways how to help, don’t worry 🤓

Cheers,
Milan