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Posted

I purchased Kaspersky anti-virus and started to download. At the step of removing the previous anti-virus, there was a password that should be provided to permit program removal. I retrieved it but didn't work. I changed it again and again but every time there is a message of wrong password. I wanna overcome this obstacle, any ideas oe help please

harlan4096
Posted

Welcome to Kaspersky Community.

 

Can You provide the brand of the previous antivirus?

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