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Premium Passaport and Total Security

Go to solution Solved by Flood and Flood's wife,

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Hello @HAC,


15 accounts indicates the Free version of Kaspersky Password Manager has been installed🤔

  1. After installing Kaspersky Total Security, the computer must be shutdown & restarted, has that been done?
  2. The Kaspersky Total Security application must be synchronised/connected to your MyKaspersky account, has that been done? 
  3. On the Kaspersky Total Security GUI, main window, is Kaspersky Password Manager showing dark, clear green or slightly clouded? 
  4. In (your) MyKaspersky account, License Tab, for Kaspersky Total Security, can you see Kaspersky Password Manager as in our images → 1 to 3?
  5. Has KPM been synchronised → image 4 & 5







Please let us know?

Thank you🙏



How to install Kaspersky Total Security

How to connect your device to My Kaspersky

KPM connect to My Kaspersky

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Oh, it worked last night after I synchronized, but now I’m back to rejection and offer to buy premium.  Password Manager section shows dark green, like all the others.   License lists password manager.  Sadness….

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