policy doesn't affect devices it should

[datalit]

Hi, I have a Kaspersky Security Center 10 Version: 10.4.343 and the default Protection policy should applies to all the 33 managed devices but it affects only 12 devices and I didn't find how to change it, the Network Agent policy instead affects 33 devices. can you help me? Thanks

[Deadlock4400]

Hello datalit you can see if the synchronization on those devices is alright. Then force the policy again and see the result. You can see if those devices are accessible from KSC pane or communication between KSC and those clients work well. Thanks in Advance Deadlock4400