plugin must be installed

[chanklish]

hello

i am getting a “plug ins for Kaspersky Security center 11 must be installed” but when i click on it i get an empty window

i tried all the filter but nothing is showing 

internet works on the server normally ( i am able to update the database )

i restarted the app and server with no result

[Guest #37]

Hi,

Please review: https://support.kaspersky.com/9333

Download and install the plugins that you need.

Regards

[chanklish]

how to know which ones i need ?!

i downloaded the Kaspersky Endpoint Security 11.2.0 for Windows zip file that KSC said it was needed .. but how to added to the system ? there is no setup 

[Guest #37]

Hi,

The Application Management Plug-in is required for viewing the application settings, information on events, and statistics in the Administration Console. The plug-in is installed on the computer with the Administration Console.

You can install or update plug-ins in the Administration Console (Advanced → Remote installation → Installation packages → Additional actions → View current versions of Kaspersky Lab applications) or download the version you require from the table below.

Attach screenshots (error, etc..)

Review which versions of KES, etc… do you have.

• Download the installer for the latest version of the plug-in from the downloads page.
• Unzip (Example: klcfginst.msi, klcfginst.exe)
• Install the plug-in locally from the installer:

Regards

[chanklish]

i did not understand 

i downloaded the below but there is no installation option even after unzipping 

Kaspersky Endpoint Security 11.2.0 for Windows

11.2.0.2254

web_plugin_kes_windows_11.2.0.2254_signed.zip

[Guest #37]

Hi,

Attach screenshots (error, etc..)

 

Please explain step by step what do you do? MMC console or Web console, etc..

For workstations

Kaspersky Endpoint Security 11.2.0 for Windows

11.2.0.2254

KSC10_KES11_2_0.zip

 

Review: https://help.kaspersky.com/KSC/11/en-US/176471.htm

To update the plug-in from a file stored locally, click the Update from file button.

Regards