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PC that displays a black screen with a question mark on the Kasperskey interface


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Posted

Good morning

I have a PC that displays a black screen with a question mark on the Kasperskey interface. I just wanted to understand what it is?

 

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Posted

@zieddaly Welcome , Bienvenu 

Please connect all your devices on one modem or the same access point and check “Appareils” ?

Spoiler

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Posted

I also got that symbol in My Kaspersky service, when a device connected to this service, it's offline and / or powered off.

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